About Elite C@ll
Established 1998. Still Leading.
ELITE C@LL was established in 1998 as a direct marketing company. Today, we have evolved into the leading provider of outsourced call center services and are recognized as one of the fastest growing call centers in North America.
Founded by CEO Jack Pinsel outside of Chicago, Illinois, Elite C@ll has become an industry leader in appointment setting, lead generation, and database cleansing for the home services industry.
Our Mission
"To exceed all customer expectations while providing quality, consistency, and world class customer service."
Leadership
The Human Engine
Jack Pinsel
Chief Executive Officer
Lesli Rojas
Vice President of Client Experience
Kim Pinsel
Leadership Team
Kristin Kerth
Director of Client Experience
Travis French
Vice President of Partnerships
Tim Pinsel
Vice President of Sales
What Sets Us Apart
A $2M Facility. A World Class Team.
Technology
Advanced predictive dialing
Predictive dialing technology with digital recording and call monitoring capabilities. Our $2M facility runs on fiber optics with 99.99% uptime, so we never miss a beat.
Based in the United States
US owned & operated. Nothing outsourced.
Offices in Illinois and Florida. Nothing is outsourced overseas or to outside vendors. We retain 74% of our employees, compared with an industry average of just 20%.
ServiceTitan Partner
Every agent trained on your CRM
Elite C@ll is partnered with ServiceTitan®, and all agents are trained and proficient in using the CRM. Appointments land directly in your system, ready for your techs.
Ready to Fill Your Sales Calendar?
Let Elite C@ll's outbound experts go to work for your business. Your sales team should be out closing deals, and we'll fill their calendar.
Real callers based in the United States. Customized campaigns. Professional conversations.