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About Elite Call

Core Competencies

ELITE CALL was established in 1998 as a direct marketing company. Today, ELITE CALL has evolved into the leading provider of outsourced call center services. ELITE CALL is recognized as one of the fastest growing call centers in North America.

Our mission is to EXCEED ALL CUSTOMER EXPECTATIONS WHILE PROVIDING QUALITY, CONSISTANCY, AND WORLD CLASS CUSTOMER SERVICE.

  • State-of-the-art predictive dialing technology with digital recording and call monitoring capabilities
  • Extensive focus on training, quality and performance that outperforms any competition
  • Dedicated client services team provides end-to-end client focus and ensures all goals and strategic objectives are achieved and exceeded
  • Highly qualified senior management team with proven experience
  • Ability to quickly develop and implement a tailored marketing approach delivering the strongest ROI in the industry
  • 100% owned and operated in the United States with offices in Florida and Illinois.
  • Nothing is outsourced overseas or to 3rd party vendors.

JACK PINSEL

CEO & FOUNDER

VITO PELLITTERI

CALL CENTER DIRECTOR

CATHY WALDO

CALL CENTER MANAGER

SAMANTHA WEBB

HR DIRECTOR

KIM PINSEL

DIRECTOR OF CLIENT SERVICES

DANIELLE KARST

CLIENT SERVICES

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