Contact Your Customers Before Your Competition!
Outbound Call Center | HVAC Home Services
See why leaders in the Home Service Industry, especially the HVAC Home Services Industry, prefer to partner with Elite C@ll. Our outbound campaigns can target key demographics to provide stellar returns on investment. Providing: HVAC Lead Generation, Home services Lead Generation, HVAC Appointment Setting, HVAC Outbound Call Center Services, Home Service Appointment Setting, Security Appointments, Storm Appointments, Merchant Services, Answering Services, Utilities and Solar Energy, Political Calling Services, Recruiting, and Surveys.
Every agent is thoroughly trained on client specifics and campaign types before ever picking up the phone. With managers on the floor and quality assurance reviewing every appointment, we make sure our calls are exceeding the high standards you want your business to maintain.
- Precision Tune Ups
- Commercial Inspection
- Maintenance Contracts
- Database Management
- Customized Campaigns
- Highest Return on Investment in the Industry
Elite C@ll is partnered with ServiceTitan®, and all agents are trained & proficient in using the CRM.
Pricing
Includes up to 3 Dialing Attempts
standard pricing is $7 per record
2k+ records – $7.00 per record
5k+ records – $6.50 per record
10k+ records – $6.00 per record
15k+ records – $5.50 per record
20k+ records – $5.00 per record
Elite Call HVAC Case Study
- 25,000 Customer Records Called for Services & Sales Appointments ($100,000)
- 1,250+ Appointments Scheduled
- 100+ New Sales Opportunities Created (45 closed)
- Over $600K Billed for a $100K Call Center Campaign
- All Data is Securely Stored & Monitored
CAMPAIGN OPTIONS
ACTIVE CAMPAIGNS - Active records
Data includes current customers who have been serviced by the company within the last 3-18 months for their HVAC system. Customers are offered preventative maintenance at a discounted rate. Example: HVAC tune up, plumbing inspections, etc.
INACTIVE CAMPAIGNS - Aged records
Data includes past clients who have not worked with the company in the last 18 - 30 months. Customers are offered preventative maintenance at a discounted rate. Example: HVAC tune up, plumbing inspections, etc.
CROSS PROMO (FREE) - Active records
Data includes current clients who have engaged with the company within the last 3-18 months to offer a free preventative maintenance appointment from a different home service industry, Example: offering a free plumbing inspection to a customer who has only used the HVAC service.
MEMBERSHIP CAMPAIGNS - Clients on a membership plan
Data includes current members as well as customers whose membership is due for renewal. Usually includes yearly maintenance in their plan which is scheduled while on the call.
CAMPAIGN CASE STUDY
ACTIVE
3-18 months
Minimum Goal:
5% conversion
INACTIVE
18-30 months
Minimum Goal:
2% conversion
CROSS-PROMOTION
3-18 months
Minimum Goal:
Varies based on campaign parameters
MEMBERSHIP
3-18 months
Minimum Goal:
10%+ conversion
CAMPAIGN FLOW CHART
CASE STUDY | 700K Campaign
Keeping Your Data Safe
Data Security
Internal database management is included in campaign costs. Records are only shared via secure file transfer programs, with 100% confidentiality. All records are stored in a secured environment. Data integrity is ensured through on-site servers, isolated records, anti-virus software and firewalls. Cyber Security Engineers monitoring platforms with threat intelligence technology.
All data security is provided and verified by Elite C@II. Each call is structured, and follows a strict quality assurance process. All customer records are filtered through our state and federal Do Not Call registry and that of the CCaaS dialer to ensure no issues occur. Elite C@II provides weekly data updates
Allow us to contact your customers before your competion does!
What our Clients are Saying...
Jack is a Top-Shelf person whom you can always trust and want to do business with! Took us 5 years to identify a call center that can deliver as Elite C@ll does. Our sales team closes over 65% of Elite C@ll appointments. Call Jack today, you will be thankful you did!
